Privacy Policy for Halo Harvest

At Halo Harvest, we are committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy outlines how our company, Halo Harvest, collects, uses, maintains, and discloses information collected from users (each, a "User") of our online platform and services related to optical farming solutions.

1. Information We Collect

We may collect various types of information from and about Users of our site, including:

• Personal Identification Information: This includes information such as names, email addresses, phone numbers, and company affiliations when you voluntarily provide it to us, for example, when requesting a demo, subscribing to our newsletter, or contacting us through our online forms.
• Technical Data: Information about your device and internet connection, including your IP address, browser type, operating system, and unique device identifiers.
• Usage Data: Details of your visits to our online platform, including traffic data, location data, logs, and other communication data and the resources that you access and use on the site.
• Information from Third Parties: We may receive information about you from third parties, such as business partners, analytics providers, and search information providers, as part of our business operations.

2. How We Use Collected Information

Halo Harvest collects and uses Users' personal information for the following purposes:

• To Improve Customer Service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
• To Personalize User Experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our site.
• To Operate and Improve Our Site: We may use the information you provide to develop new features, functionality, and to improve the overall user experience of our online platform.
• To Send Periodic Emails: We may use email addresses to send User information and updates pertaining to their inquiries or service requests. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc.
• For Marketing and Promotional Purposes: To provide you with information about our precision light spectrum modulation, advanced hydroponic lighting systems, spectral analysis services, smart greenhouse lighting automation, and optical sensor deployment, which may be of interest to you.
• For Compliance and Legal Obligations: To comply with applicable laws, regulations, and legal processes.

3. How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site. Our online platform employs SSL secured communication to protect data in transit.

4. Sharing Your Personal Information

We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the online platform or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

5. Third-Party Websites

Users may find advertising or other content on our site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites that have a link to our site, is subject to that website's own terms and policies.

6. Your Data Protection Rights under GDPR (General Data Protection Regulation)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Halo Harvest aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The right to withdraw consent: You also have the right to withdraw your consent at any time where Halo Harvest relied on your consent to process your personal information.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at the details provided below.

7. Changes to This Privacy Policy

Halo Harvest has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

8. Your Acceptance of These Terms

By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.

9. Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Halo Harvest

18 Maxwell Road,

#15-08 Maxwell House,

Singapore, Central Region, 069114

Singapore

This document was last updated on 2024-07-30.